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Turin, Italy, February 9, 2024–(BUSINESS WIRE)–Reply ranks as one of the most capable and leading SAP service providers in the world. PAC RADAR “Leading providers of SAP services in Europe and Germany 2024”an industry study by independent research and consulting firm PAC (Pierre Audoin Consultants).
This study analyzes the performance of 24 international consulting firms and service providers implementing SAP projects in the specialized IT market segment. PAC compares providers’ strategies and developments based on predefined criteria and evaluates providers according to their market strengths and capabilities. These include project experience, SAP certification, breadth of services offered, ability to deliver on the European market, and service quality ratings shared with reference customers.
Reply is recognized as a “best in class” provider. SAP Customer Experience (CX) service in europe for their outstanding expertise. Joachim Hackmann, Principal Analyst and Head of BAS Practice at PAC, commented: “Reply has been awarded the highest rating in the SAP Services for Customer Experience category in Europe. The company’s user-centric IT consulting and related services are firmly integrated across its portfolio, especially in CX environments. , goes beyond a pure SAP focus. We’re also impressed by Reply’s wide range of use cases and projects. We rate Reply as “best in class” when it comes to SAP CX solutions that support enterprises end-to-end. and integrated business processes. ”
Reply has won a series of important awards and was named “Best in Class” in PAC RADAR’s “Leading Providers of SAP Services in Europe and Germany 2024”. The company boasts an impressive track record, including winning the SAP Quality Award for 10 consecutive years, receiving the SAP Pinnacle Award for Customer Excellence, and being nominated in the top three for CX Delivery Quality. To further strengthen that reputation, Reply was named SAP Energy Partner of the Year in 2023. Taken together, these honors confirm the success of Reply’s partnership with SAP.
Filippo Lisante, CTO of Reply, added: “Reply takes an agile approach in developing innovative solutions based on the SAP product suite that our global team deploys across the industry. We continue to strengthen our partnership with SAP. PAC’s ‘best-in-class’ rating for SAP Customer Experience (CX) in Europe is based on our extensive consulting and implementation expertise and seamless user experience. It highlights our commitment to creating experiences and customer experiences. ”
PAC Radar provides businesses with valuable insights to select the right service partner. For more information about PAC Radar, see Top SAP Service Providers in Europe and Germany 2024.
reply
reply [EXM, STAR: REY] We specialize in designing and implementing solutions based on new communication channels and digital media. As a network of highly specialized companies, Reply defines and develops business models enabled by new models of AI, big data, cloud computing, digital media, and the Internet of Things. Reply provides consulting, systems integration, and digital services to organizations across telecommunications and media. industry and services. banking and insurance. and the public sector. www.reply.com
PAC
PAC is Europe’s leading consulting and analyst firm for the IT industry, a content-based company with a consulting DNA. We accompany software and IT services vendors around the world on their growth journeys. Since 1976, we’ve helped clients understand market dynamics, grow revenue, and increase visibility. PAC is an analyst-led consultancy with a team of over 100 experts across Europe. We provide market research and analysis in more than 30 countries around the world through the pillars of our portfolio: Guidance, Insights, and Visibility, and our renowned SITSI® research platform. www.pacanalyst.com
View source version on businesswire.com. https://www.businesswire.com/news/home/20240209828757/en/
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Fabio Zappelli
f.zappelli@reply.com
Phone +390117711594
sandra denhart
s.dennhardt@reply.com
Phone +49 170 4546229
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