Samsung’s protection plans for Galaxy phones are improving, but they also have pitfalls

Similar to AppleCare+, Samsung offers Samsung Care+ for Galaxy phones. Various tiers of insurance plans that also cover physical damage and theft. As part of this plan, a Galaxy device owner will also be eligible for a one-time free battery replacement in case of any issues with the hardware. Starting in May this year, Samsung will improve its protection plans to include unlimited battery replacements for Galaxy phones, but there are a few things to keep in mind.

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Previously, you could only request a battery replacement under Samsung Care+ if there was a hardware issue. Starting in May 2024, Samsung Care+ or Care+ with Theft and Loss includes unlimited battery repairs for “covered devices” whose charging capacity drops below 79% (via SamMobile). In an email sent to existing Care+ subscribers, the company said it will determine the condition of the battery through a diagnostic test to determine if it needs to be replaced.

Samsung also states that unlimited battery replacement only applies to devices with no additional hardware damage. Therefore, if our technicians are unable to replace your phone’s battery due to physical damage, you may need to request a repair first. You can either mail your phone or visit your nearest authorized Samsung service center for a free battery replacement.

At this time, this price increase and unlimited battery repairs only apply to Samsung Care+ in the US.

Samsung Care+ price will increase from May 2024

However, this addition to Samsung Care+ is not free. Starting in May 2024, the South Korean company will increase the monthly price of its phone insurance plans by $2. If you don’t agree with the price increase, you can cancel your Care+ coverage before the May billing cycle. Otherwise, Samsung will charge an additional $2 on his bill after May 1, 2024.

Depending on your device and plan, you’ll be paying between $10 and $20 a month for Samsung Care+ starting May 2024 due to the price increase. Although expensive, an insurance plan is worth it if you’re a nervous person who frequently drops your phone.

If your Galaxy smartphone is more than two years old and you’ve been paying for Samsung Care+ for all that time, you should check your battery status and see if it’s eligible for a replacement starting in May 2024. there is. This will improve your phone’s battery life and help you get more out of your Samsung insurance coverage.