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The Samsung Galaxy S24 smartphone isn’t a huge upgrade on paper, and the Galaxy S24 Plus offers significant improvements compared to its predecessor. But this time Samsung is relying on software to make its phones stand out, and Galaxy AI is leading the way. However, with all the features you’d expect from a current flagship, all three phones are worth considering. Unfortunately, like any new release, the Galaxy S24 series is not without its share of bugs and glitches. Here are some common Galaxy S24 problems and their solutions.
Editor’s note: It’s important to note that not all Samsung Galaxy S24 series smartphones experience these issues. In fact, there may be no problem at all.
Problem #1: Delay when scrolling

Robert Triggs / Android Authority
With a powerful processor and high refresh rate display, performance is not an issue with the Galaxy S24 series. However, some users have stated that they experience significant lag when scrolling.
Complaints are sometimes tied to specific apps, such as the Samsung browser. Some people have noticed this issue with other apps as well. Some users have stated that this issue appears to be a touch response issue.
Possible solutions:
- A workaround that works for most users is to disable RAM Plus. This is a useful feature that allows the phone to use storage space to provide virtual memory, with the option to add up to 8GB of RAM. However, the Galaxy S24 series comes with up to 12GB of RAM, so you may not need this feature. And users say that disabling this feature solves the scrolling lag issue. To disable RAM Plus, proceed to the next step. Settings > Device Care > Memory > RAM Plus Switch it off.
- If the lag only occurs when using a specific app, try clearing the app’s cache and data.go to Settings > Apps > (app name) > Storage and tap Clear cache.You can also try clear storageHowever, this will reset the app and may result in the loss of information if it is not stored in the cloud or linked to your account.
- Users say that changing the scale of the animation can also reduce the perceived lag. First, enable developer options.go to [設定]>[電話について]>[ソフトウェア情報] and tap build number 7 times, or until you see a pop-up that says “Developer mode has been enabled.” Now, Developer options In the settings menu.Please scroll down or search Transition animation scale Change it to 0.5x or turn it off. Similar adjustments can be made. window animation scale and animation duration scale.
- Samsung’s latest software update helped fix display and touch response issues. If you’re still having trouble tapping or scrolling, try increasing your touch sensitivity.go to Settings > Display and turn on the switch touch sensitivity. Note that screen protectors can also cause problems with touch response.
Problem #2: Charging issues

Damien Wilde / Android Authority
Charging issues are becoming increasingly common with new smartphones as OEMs no longer include chargers in the box, and finding the perfect charger can be complicated. Galaxy S24 owners have encountered many charging issues, such as slow charging speeds, the phone charging starting and then stopping after a few minutes, or the phone not charging at all.
Possible solutions:
- Samsung Galaxy S24 charging tests show that the Galaxy S24 takes up to 1.5 hours to fully charge, while the S24 Plus and S24 Ultra with faster 45W charging capabilities can charge in 60 minutes and 62 minutes, respectively. I understand. If your phone takes a long time to charge, you may be using a charger that doesn’t support fast charging. This may be the case if you switched to the Galaxy S24 from a much older device. Please note that other OEM chargers such as the OnePlus charger may not be able to fast charge the S24 due to different charging standards. To avoid slow charging, your best bet is to get a Samsung 45W charger.
- Users seem to be having trouble charging their phones with third-party chargers, even if they meet the required standards. This appears to be a software issue, and users say that restarting the phone before plugging it in to charge resolves it. It may also be due to your phone’s battery protection feature. Disabling this feature may help in the long run, but is a temporary workaround.go to Settings > Battery and switch off battery protection.
- Check if fast charging is enabled on your device.go to Settings > Battery > Battery settings and turn on the switch fast charging and fast wireless charging.
Issue #3: Android Auto issues

Some Galaxy S24 owners say they’re having trouble using Android Auto. Android Auto issues are very common on newer devices, especially when using Android Auto Wireless.
Possible solutions:
- If you set up a new phone using Smart Switch, you may experience issues using Android Auto. Try clearing the app’s cache and storage.go to Settings > Apps > Android Auto > Storage and tap Clear cache and clear storage. If the issue persists, we recommend uninstalling the app from the Google Play Store and reinstalling it.
- If Android Auto Wireless doesn’t work, I’ve had success by setting up a wired connection first. Connect your phone to your car and set up Android Auto. Once the initial connection is set up, Android Auto Wireless should work as expected.
- There may be a problem with your settings. Your phone should automatically detect the Android Auto connection. If not, tap Android System Notifications in the drop-down panel and set it as follows: File transfer/Android Auto. Some cars also require you to set up a Bluetooth connection.
- Frequent disconnections are usually caused by a bad cable. Make sure the cable isn’t torn or frayed, and test it on another device if possible. You may need a new cable.
Issue #4: Change swipe gesture

Robert Triggs / Android Authority
With the Galaxy S24 series, Samsung removed its own swipe gestures (the option to swipe up from the previous button position to get the same functionality, such as the back button, home button, and recent apps button) and replaced Google’s We’ve adopted the standard swipe gesture. Introduced in Android 10. Samsung has also removed the option to hide the “gesture tips” bar at the bottom of the screen. A significant number of Galaxy S24 owners are not happy with this change.
Some people also say that the swipe gesture doesn’t work well and that the “Circle to Search” gesture seems to block other gestures.
Possible solutions:
- Samsung has brought back the option to adjust swipe gesture settings using the Good Lock app. Download and install the app from Samsung Store.Within the app, go to navistar inside compensate Select a section and enable it.Then turn on the switch Enable additional gesture settings.go to [設定]>[表示]>[ナビゲーション バー]>[その他のオプション], A triple swipe gesture option will appear.
- Enabling NavStar also adds an option to hide the gesture hint bar. more options page. You can also go to Good Lock’s NavStar module and toggle it on. transparent tips.
- If you have problems with swipe gestures not working well, please download and install home up Remove from Samsung Store and Gesture top priority setting.
Problem #5: Delayed notifications

Robert Triggs / Android Authority
galaxy s24 ultra
Some users are facing issues with app notifications appearing delayed or only when the app is opened. This problem seems to be prevalent in apps like WhatsApp and Facebook.
Possible solutions:
- Battery optimization on Galaxy S24 may be causing notification delays.go to [設定]>[デバイスケア]>[バッテリー]>[バックグラウンド使用制限]. Check if the problematic app is installed. sleep or deep sleep list.Then tap App that doesn’t sleeptap the plus icon to add the app to this list.
- If you are having trouble with a specific app, please visit: Settings > Apps > (App name) > Battery and tap unlimited.
- You can also try clearing the app’s cache and see if the issue is resolved.go to Settings > Apps > (app name) > Storage and tap Clear cache.
Problem #6: Netflix video is choppy

Robert Triggs / Android Authority
Some users have noticed that video playback becomes choppy when watching content on Netflix.
Possible solutions:
- This issue doesn’t seem to be caused by a network connection issue, but check your connection speed to see if it’s slowing down and causing buffering issues.
- The issue may be caused by setting your phone to Light Performance mode (which helps conserve battery and improve cooling efficiency).go to Settings > Device Care > Performance Profile change it to standard.
- Most users say that this problem is caused by the change in refresh rate when using subtitles. Unfortunately, until a permanent fix comes through a software update, the only workaround is to disable subtitles when watching content on Netflix.
“Usual” issues with Galaxy S24

Robert Triggs / Android Authority
When I shake my phone, it makes a rattling sound
If you shake your phone around the camera, you will hear a slight rattling sound. This happens on all phones with OIS because the optical image stabilization component moves around when you shake the phone. On the Samsung Galaxy S24 Ultra, users say the S Pen also tends to move and wobble.
Galaxy S24 Ultra owners have noticed that the S Pen smells like burnt plastic. In our testing, we noticed an odor that was probably caused by the phone’s heat reacting with the S Pen’s plastic body. However, the stylus body has no visible deterioration, cracks, or other damage and does not affect functionality in any way.
Guide: How to factory reset, boot into safe mode and wipe cache partition on Galaxy S24

Robert Triggs / Android Authority
Note: To enter the recovery menu on your Galaxy S24, you need to connect your phone to your PC. It can also be difficult to know when to press the button correctly, so it may take multiple attempts to access the recovery menu.
How to factory reset your Galaxy S24
- First, turn off your phone.
- Press and hold the volume up key and power button at the same time. Wait until your device vibrates or you see the Android logo, then release the power button. Press and hold the Volume Up key until the recovery menu appears.
- [回復]Once the menu opens, use the volume keys to navigate. Press the volume down key wipe data/factory reset Press the power button to confirm.
- choose Yes – delete all data Tap the power button to confirm your selection.
- Then select Please restart your system now.
If your phone is turned on or you’ve lost it, check out our guide to factory reset your Galaxy S24 for more options.
Boot your Galaxy S24 in safe mode
- Press and hold the power button, then press and hold the button. power off option.
- tap safe mode Restart your device.
- Restart your device to exit safe mode.
How to wipe cache partition on Galaxy S24
- First, turn off your phone.
- Press and hold the volume up key and power button at the same time. Wait until your device vibrates or you see the Android logo, then release the power button. Press and hold the Volume Up key until the recovery menu appears.
- [回復]Once the menu opens, use the volume keys to navigate. Press the volume down key Wipe cache partition Press the power button to confirm.
Have you encountered any issues with your Galaxy S24? Let us know in the comments section below. We will do our best to support you.
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