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Samsung has launched its latest flagship lineup, the Galaxy S24 series, equipped with new Galaxy AI features. However, some Galaxy S24 customers are complaining about the new smartphone having problems running its Android Auto inside the car. Samsung has acknowledged this issue. The South Korean tech giant has admitted that the problem is with the car, not the Galaxy S24 series or Google’s software. Therefore, users may need to wait for a software update from the car manufacturer to permanently fix the issue.
How this issue affects users
Samsung UK noted on its support page that some SEAT, Skoda and Volkswagen owners are reporting problems running Android Auto on their Galaxy S24. Apparently, some cars of these brands are facing problems or are unable to project their Android Auto screen on the infotainment unit.
This issue seems to be quite widespread with these cars, and Samsung UK has been forced to create a separate support page about these issues. To help minimize issues, this page includes instructions for users to follow. The company said the three automakers are already working on a fix for the issue and plan to release it through a software update.
samsung’s statement
Samsung said: “Some users have reported that they are unable to connect their Galaxy S24 to their Volkswagen, Skoda, or SEAT car using Android Auto. If you are experiencing this issue, try the steps below. please. If the problem persists after following these steps, please contact your Volkswagen, ŠKODA or SEAT customer center or service center. These manufacturers have confirmed that they are working on software updates for affected vehicles. ”
Samsung offers troubleshooting tips
Samsung is offering some troubleshooting tips to affected users on its support page. The company advises users to use a different USB cable, check their car’s infotainment unit for settings that prevent Android Auto from starting, and update the Android Auto app to the latest version on Galaxy S24 series devices. It asks you to try temporary solutions such as .
Volkswagen cars are concerned with how IP addresses are used while running Android Auto. Google has changed the way it uses IP addresses in hotspots starting with Android 11 (Galaxy S24 uses Android 14). However, this change was not included by Volkswagen, causing Android Auto issues in the company’s cars.
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How this issue affects users
Samsung UK noted on its support page that some SEAT, Skoda and Volkswagen owners are reporting problems running Android Auto on their Galaxy S24. Apparently, some cars of these brands are facing problems or are unable to project their Android Auto screen on the infotainment unit.
This issue seems to be quite widespread with these cars, and Samsung UK has been forced to create a separate support page about these issues. To help minimize issues, this page includes instructions for users to follow. The company said the three automakers are already working on a fix for the issue and plan to release it through a software update.
samsung’s statement
Samsung said: “Some users have reported that they are unable to connect their Galaxy S24 to their Volkswagen, Skoda, or SEAT car using Android Auto. If you are experiencing this issue, try the steps below. please. If the problem persists after following these steps, please contact your Volkswagen, ŠKODA or SEAT customer center or service center. These manufacturers have confirmed that they are working on software updates for affected vehicles. ”
Samsung offers troubleshooting tips
Samsung is offering some troubleshooting tips to affected users on its support page. The company advises users to use a different USB cable, check their car’s infotainment unit for settings that prevent Android Auto from starting, and update the Android Auto app to the latest version on Galaxy S24 series devices. It asks you to try temporary solutions such as .
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