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Reviews have begun for a $700 tiny wearable computer measuring less than 2 square inches built by two former Apple employees who promised a revolutionary “iPhone killer.”
And they weren’t kind. Humane’s AI pins earned him a low score of 4 out of 10 in a major technology publication, calling them “the worst product we’ve ever reviewed.”
The device, which is worn on the user’s chest and responds to voice commands via AI and projects a small screen into the hand, claims the hardware overheats in just “a few minutes” and the AI returns “wrong answers.” has been criticized. bad.
Now, Humane employees and engineers admitted that AI Pin, which also requires a $24 monthly subscription plan, was “sometimes frustrating” and that the harsh reviews were “honest” and “solid.”
It remains to be seen whether the general public would prefer tapping an object on their chest rather than taking their phone out of their pocket.
Some tech industry supporters have slammed influential YouTuber critic Marques Brownlee, whose negative review of AI Pins has garnered 3.7 million views, saying his criticisms have led to “other people’s It accused him of being “inadvertent” and “could have killed the initial project.”
But Sam Schaefer, head of new media at Humane, said Brownlee’s review of the book, titled “, is a fair and valid critique, both good and bad.”
“Feedback is a gift and we continue to reflect, listen, learn and build,” Schaeffer said.
Brownlee knocked out the AI wearable because it not only took too long to answer questions, but also often gave wrong answers.
And these software problems were never compensated for by high-quality hardware. In addition to the device overheating issue, we noted that the AI Pin’s battery life varied strangely from charge to charge, and the device’s built-in camera produced low-quality images.
Leading produce critics from Wired, Fast Company, and The Verge all gave the device low scores, citing similar issues.
Wired added that the projector is designed to project a futuristic screen into the palm of your hand, and is “cumbersome to operate and impossible to view in daylight.”
Wired’s review says, “Every time I went out, I probably asked three or four questions, in part to try out the features.” You’ll be disappointed with the results. ”
Incorrect answers from AI Pin, a feature not uncommon in many of today’s AI chatbots, were embarrassingly noticed early in the product’s marketing.
That’s more than other similar AI-enabled everyday products, such as Meta’s £245 Rayban smart glasses, which have a built-in chatbot, and the £550 Humane AI Pin, a brooch-like device that projects a screen (pictured). Much cheaper.Get your digital assistant
In a promotional video released last November to coincide with the product’s launch, Humane founders Imran Chaudhry and Bethany Bongiorno, both former Apple employees, ask the device a very simple question: The device had not just one, but two failures.
In the video, Chaudhry asks the device, “When is the next solar eclipse and where is the best place to view it?”
AI Pin retails for $699, but that doesn’t include an additional monthly fee for making calls.
And in response, the AI declared that the next solar eclipse would be on April 8, 2024, and that the best places to view it would be Exmouth, Australia, and Timor-Leste. This day was actually only visible throughout the Americas in the Western Hemisphere.
One of AI Pin’s most exotic, sci-fi design features, a “laser ink” digital projector that shines a screen into the palm of your hand, turns out to be more frustrating than the Star Wars hologram feature it conjures up in customers’ minds. .
To start the projector, the user taps the AI Pin touchpad or tells the AI to “show me” something. As a reviewer for The Verge pointed out, the next step is to awkwardly cup your hand just a few inches away from your ribcage.
A reviewer from The Verge said, “The projector’s 720p resolution is shitty and only projects green light.” . ”
The company’s most generous reviewer likens Humane’s AI Pin to the original Apple Watch, which “didn’t get better until Series 3.”
“If Humane can make significant improvements by the second or third generation, we think there is a future for this AI-powered wearable that hangs from your shirt,” they said.
As part of that, the company’s co-founders are committed to doing just that. That means iteratively improving this first-generation AI Pin.
Humane’s Bongiorno and Chowdhury told Business Insider that this first version of the wearable’s hardware and software is just “the beginning of the story.”
“Today is not the first chapter, but the first page,” they said.
“We have an ambitious roadmap that includes software improvements, new features, additional partnerships, and SDKs. [i.e. ‘software development kit’]. All of this allows AI pins to become smarter and more powerful over time. ”
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