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TikTokers claim that US mobile service providers like AT&T and T-Mobile are selling tampered iPhones to unsuspecting customers. However, viewers are skeptical and she claims she may have been scammed, but not by the popular US mobile service provider.
In a video posted on April 4, TikTok user Jasmine Ng (@jasminee.ng) shared that she realized her iPhone was “not original.”
“I had to find it the hard way. I’m in France right now and my front camera broke so I took it to a repair shop and they looked at it and they said, ‘ “Hmm, there’s a screw missing and a wire coming out,” he said. ” she said in the video.
Jasmine continued with her account, initially claiming she had purchased the iPhone new from AT&T.
However, the repair person, who claimed to have previously worked for Apple in the US, allegedly said that such tampering was not uncommon on phones sold by US mobile phone service providers.
“This has been a common problem, like people putting fake parts in their iPhones and providers tend to tamper with these products. So that’s great,” Jasmine said. I concluded.
In an on-screen caption, she wrote, “PSA: Do not buy an iPhone from a US cell phone service provider (ATT, T-Mobile, etc.).”
@jasminee.ng Lesson learned 😁
♬ Original song – Jasmine Ng
TikTok quickly gained traction, with over 129,800 views and counting. However, Jasmine’s claims were quickly met with skepticism in the comments section.
One commenter wrote, “I’ve been using T-Mobile for almost 5 years and every time I’ve used them they’ve always given me the original phone.”
Another user shared, “I literally received my phone from AT&T and they had to open the box in front of me.”
A third person wrote, “Yeah, they don’t have time to open up every cell phone, unscrew it, reseal it with glue and sell it as new,” while another said, “I got it on ATT in college.” With the exception of short-term working but insurance replacements, all iPhones are new and purchased directly from Apple.”
Another commenter speculated, “No…I think that repair shop is trying to subtly modify you.”
The Daily Dot reached out to Jasmine Ng via the email listed on her TikTok account, as well as Verizon, AT&T, and T-Mobile via press emails.
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*First published: April 8, 2024, 2:00 PM CDT
Vladimir Spica
Vladimir Spica is a freelance writer for the Daily Dot based in Serbia. He enjoys traveling in Europe, reading non-fiction books, and playing with his dog Max.
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