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If your iPhone gets stuck on the “Preparing to sync” error message while trying to sync music with your Mac, you should follow these simple methods to fix the issue. I created this short guide with a solution that worked for me and hundreds of other users. Check it out below.
How to fix iPhone stuck while preparing to sync
1. Force quit MDCrashReportTool
Killing MDCrashReportTool from Activity Monitor will instantly resolve the issue where your iPhone gets stuck in “Preparing to sync”.
Time required: 5 minutes
Here are the steps to follow:
- press space key and instructions open spotlight search.
- Then type: activity monitor Then press Enter.
- input MDCrashReportTool in the search box.
- Double click on it to select it stop.
- Then select forced termination.
This will instantly fix the error and return sync to normal.
2. Unplug the sync cable
Another thing you can do to fix it if it stops syncing in step 2 is to unplug the cable from your MacBook. Then plug the cable back in and start the sync process again.Please be sure to skip backup Turning on on-screen options before starting the sync process will speed up the sync process.
This will resolve the issue instantly.
3. Turn off your Apple Watch
Finally, the method that worked perfectly for me is to turn off the Apple Watch. Your Apple Watch may be connected to your iPhone, which may cause delays in syncing with your MacBook.
Therefore, we recommend turning it off during the sync process. Here’s how:
- Press and hold. ~ side button.
- please release immediately slider will be displayed on the screen.
- Tap and drag the slider to power off.
Once you turn off your watch, you can check if the problem is resolved.
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