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For more than a decade, the majority of Americans have owned a smartphone. And inevitably, some of us have dropped our beloved devices into pools, sinks, and toilets.
For years, many people have thought that placing a wet device in a bag, bowl, or bowl of rice will help draw out the moisture. Technology experts dismissed this as an urban legend. Apple has clearly reiterated the questionability of that strategy.
The tech giant says on its support site that you shouldn’t put a wet iPhone inside a rice bag. “Doing so, small grains of rice may damage your iPhone,” the site says. British news site Metro reported this week that Apple recently updated its support site.
The notification was made due to the new liquid detection feature, Metro reported. “If your iPhone gets wet, a new feature will send an alert warning you that your phone is wet and needs to wait to charge,” the article says.
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Did your iPhone get wet? Here’s what Apple should do
Here’s how Apple recommends what to do if you receive a liquid detection warning on your iPhone.
- Unplug the Lightning or USB-C cable from your iPhone and power adapter or accessory.
- Don’t reconnect the cable until your iPhone and cable are completely dry.
- To remove excess liquid and dry your iPhone, tap the iPhone in your hand with the connector facing down. Place your iPhone in a dry area with airflow.
- Try charging your iPhone after at least 30 minutes.
- If you see the alert again, leave your iPhone in a dry area with airflow, as it may take a day to dry completely. During this time, you can try charging again.
What to do if your smartphone gets wet.Hint: Do not add it to rice
Apple isn’t the only company recommending avoiding rice drying techniques. Samsung says that some of his Galaxy devices are waterproof, which helps. If your device gets wet, Samsung recommends the following:
- Turn off your device and remove the battery if possible, the electronics giant says on its support site.
- Wipe moisture from the exterior, earphone jack, and charging port using a cotton ball or cotton swab.
- If your device gets wet with seawater, chlorinated water, or drinks, we actually recommend soaking it in clean water. (Visit Samsung.com to learn how).
- Next, we recommend letting your water-soaked device air dry. Place the device in a well-ventilated area or in the shade with cool air (from a fan) to dry. Do not dry it rapidly with a hair dryer or hot air. After air drying, Samsung recommends taking the device to a service center.
Technology insurance company and repair company Asurion also offers tips.
- Once you remove your device from the liquid, turn it off and leave it alone.
- Remove the protective case if you have one, and remove the battery, SIM card, and microSD card (if available).
- Pat your phone dry with a cloth or paper towel.
- If your device has been submerged in water, try gently vacuuming around creases and openings.
- Do not place your mobile phone in the sun or other high-temperature locations. Store in a cool and dry place.
- Also, do not put your device in rice. If you have a silica gel packet that came with your new product, place the packet and device in a sealed plastic bag and leave it there for 24 to 48 hours.
- Once the device is dry, try powering it on. If it doesn’t turn on immediately, please fully charge it and try again.
- If your device still won’t turn on, bring it to your uBreakiFix® by Asurion store for repair.
Follow Mike Snyder on X and Threads: @mikesnider & mike snyder.
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